Socialboards.com (2020, June 15). Best way to use social media for business [updated 2020] [Blog post]. Link: https://socialboards.com/en/blog/best-way-to-use-social-media-for-business-updated-2020/
Socialboards.com (2020, May 25). Stressed out by handling customer service across multiple Facebook, Instagram and Twitter accounts? This article writes about challenges and solutions to this well-known problem. [Blog post]. Link: https://socialboards.com/en/blog/best-way-to-use-social-media-for-business-updated-2020/
customerthink.com (2020, May 06). Did you accidentally begin offering customer services on your social media channels? customerthink.com just posted this article about the 3 stages of maturity in social customer service. Well worth 5 minutes of your time.
GDPR is slowly starting to become a part of any European Company’s DNA. Small and large enterprises were in the time leading up to the summer of 2018, pressing to get processes, user roles, and systems in place to handle the new data protection law. For Socialboards, issues around handling personal data from customer service […]
This article from socialboards.com gives you some great advice on how to improve your work effort during Corona times.