A curated list of articles related to customer service in social media.
Socialboards.com (2020, June 15). Best way to use social media for business [updated 2020] [Blog post]. Link: https://socialboards.com/en/blog/best-way-to-use-social-media-for-business-updated-2020/
Socialboards.com (2020, May 25). Stressed out by handling customer service across multiple Facebook, Instagram and Twitter accounts? This article writes about challenges and solutions to this well-known problem. [Blog post]. Link: https://socialboards.com/en/blog/best-way-to-use-social-media-for-business-updated-2020/
This article from socialboards.com gives you some great advice on how to improve your work effort during Corona times.